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 Most tech-related issues are related to the following 

• Dictation is on when it should be OFF
• Siri is on when it should be OFF
•  Restart your computer properly
• TestNav Permission to Access the Microphone and Camera should be ALLOWED when prompted

 Turn OFF Dictation 

Note:  Different versions of MacOS may have slightly different screens.

Click the Apple in the upper left -> System Preferences -> Keyboard -> Dictation -> Turn Off

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Or...  System Settings-> Keyboard, toggle-off  Dictation

 Turn OFF Siri  

Note:  Different versions of MacOS may have slightly different screens.

Click the Apple in the upper left -> System Preferences -> Siri -> Uncheck Enable Ask Siri

Or...  System Settings -> Siri & Spotlight toggle off Ask Siri

Or...  System Settings -> Apple Intelligence & Siri, toggle off Siri if it is on.

 Restart your computer  

To properly restart, go to the  in the upper-left of the screen, then select Restart...

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When restarting your computer, make sure to uncheck the box "Reopen windows when logging back in."

Simply closing the laptop or pushing the power button is NOT the same as a restart. Use the above instructions to ensure that the laptop was restarted properly.

Allow TestNav Permission to Access the Microphone and Camera 

Upon launching TestNav for the first time, the TestNav application may prompt the user to allow access to the camera and the microphone.  Please select ALLOW if prompted by the TestNav application to have access to the camera and microphone.