Pascack Valley Regional High School District
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Knowledge base
Adobe
Adobe Products
2
Photoshop Scratch Disk Errors
Adobe Authentication Change - March 2022
Apple TV
Apple TV
3
Apple TV, Streaming Services & New Macbook Airs
Can't Airplay - Apple TV is Frozen - Previous Airplay Session stuck
Connect Macbook to Apple TV (Screen Mirroring)
App Support
LockDown Browser
3
Instructors: LockDown Browser Canvas Menu Link is Missing
Instructors: LockDown Browser Usage Tips & Troubleshooting
Students: LockDown Browser Tips & Troubleshooting
Membean
1
Membean
Musescore
1
Musescore Crashes on Startup
PASCO Capstone
2
PASCO Capstone does not load fully
Pasco Smart Cart Bluetooth not Connecting
Screencast-O-Matic
0
Class Intercom
1
Logging in and Posting through Class Intercom
BrainPop
1
BrainPop Access Instructions
Padlet
1
Padlet
Canvas
Canvas Instructors
19
Can't View in Speedgrader: File Contains HTML (March 2022)
Canvas and Lockdown Browser Login URL (Jan-2022)
Canvas New Quizzes
Canvas: Import Existing Content Tool
Connect to Google Drive as a web service in Canvas as a student
View all 19
Grade Passback
2
What is Grade Passback?
How to use Canvas Grade Passback (GPB)
Canvas Parent Observers
2
Help & Resources for Canvas Observers
Canvas Parent App & Keeping Reasonable Expectations
Canvas Student
1
Canvas Resources & Overview for Students
Contact Tech
Contact Tech
1
How to Contact Tech for Help
Genesis
Genesis
5
Student Check-in Issues with Genesis
Can't read IEP in Genesis
Genesis Parent Portal Users Manual v4.0
Genesis: Insecure Browser Message
Getting your QR Code for Genesis
Google
Google Authenticator - Installing & Transferring to New Phone
2
Installing Google Authenticator
Transfer Authenticator Codes to a new Device
Google Drive
1
Copying Files from Computer or Network to Google Drive
Google Meet & New Macbooks 2022
1
Google Chrome Mic/Camera Permissions & New Macbooks
Google Transfer & Takeout
2
Google Transfer
Determine Size of School Google Data
Scan to Google Drive
1
Scan to Google Drive
Chrome Browser
3
Make Gmail the default email app when you click email links in Chrome Browser
Turn Off Ad Blocker for an Individual Site
Clearing Browsing Data in Chrome
iPad
iPad
4
Change default image from HEIC to JPG
Charging the Apple Pencil & checking the charge status
Use AirPlay to stream video or mirror the screen of your iPad
Use an iPad as a second display for a Mac
Microsoft Office
Microsoft Office
2
Activating Microsoft 365 / Office 365
Unable to save Word docs on Macbooks
My School Bucks / Mealorders
Mealorders
2
Staff Lunch Setup & Pre-Ordering Instructions
Students: Mealorders Lunch Program
My School Bucks
1
My School Bucks - Instructions
Network
BYOD WiFi Network
3
Connect Android to PVRHSD-BYOD
Connect iOS to PVRHSD-BYOD
Using the PVRHSD Guest WiFi Network
Change Passwords
1
Change Your Pascack Password
Guest WiFi Access Procedure
1
Guest WiFi Access Procedure
System Status Index
0
New Macbooks (2022)
2022 Macbook Troubleshooting
1
Continuous "StartUp Helper" Pop-up Message
Macbook How-To
1
Properly Restart your Macbook
Links to Solution Articles
2
Can't save Microsoft Office documents using new Macbooks
Google Meet permissions & new Macbooks
Chargers, Charger Cables & Plastic Covers
2
Removal of Protective Laptop Covers
Replacement Chargers & Charger Cables
ParentSquare
Using ParentSquare
1
Send a Welcome Post with ParentSquare
Learning ParentSquare
1
ParentSquare Learning Resources
Printing to "Main Printer"
Mac Devices & Main Printer
1
Turn Off Main Printer Duplex Printing on Mac
Windows Devices & Main Printer
1
Install Main Printers on Windows
Fax or Email from Copier
1
Fax or Email Documents From a Copier
Print Previously-Printed Jobs
0
Scan to Desktop - Windows Only
1
Scan to Desktop Folder - Windows Only
Scan to Google Drive
1
Scan to Google Drive
Uniflow Troubleshooting
0
Testing Applications
TestNav / StartStrong / NJGPA
1
TestNav / NJGPA Common Tech Issues (and how to prevent them)
Bluebook - SAT
1
Bluebook - Prep Your Laptop for the PSAT / SAT
Website & Application Unblock Request
Website Unblock Request Form
1
Website / App Unblock Request Form
Swank
Swank
2
How do I use Swank?
Swank Rollout email Q&A