Pascack Valley Regional High School District

Adobe Products 2

• Photoshop Scratch Disk Errors
• Adobe Authentication Change - March 2022

Apple TV 3

• Apple TV, Streaming Services & New Macbook Airs
• Can't Airplay - Apple TV is Frozen - Previous Airplay Session stuck
• Connect Macbook to Apple TV (Screen Mirroring)

LockDown Browser 3

• Instructors: LockDown Browser Canvas Menu Link is Missing
• Instructors: LockDown Browser Usage Tips & Troubleshooting
• Students: LockDown Browser Tips & Troubleshooting

Membean 1

• Membean

Musescore 1

• Musescore Crashes on Startup

PASCO Capstone 3

• PASCO Capstone does not load fully
• PASCO Capstone: Check for Updates Hangs App
• Pasco Smart Cart Bluetooth not Connecting

Screencast-O-Matic 0

Class Intercom 1

• Logging in and Posting through Class Intercom

BrainPop 1

• BrainPop Access Instructions

Padlet 1

• Padlet

Canvas Instructors 19

• Can't View in Speedgrader: File Contains HTML (March 2022)
• Canvas and Lockdown Browser Login URL (Jan-2022)
• Canvas New Quizzes
• Canvas: Import Existing Content Tool
• Connect to Google Drive as a web service in Canvas as a student

View all 19

Grade Passback 2

• What is Grade Passback?
• Grade Passback Resources

Canvas Parent Observers 2

• Help & Resources for Canvas Observers
• Canvas Parent App: Keeping reasonable expectations

Canvas Student 1

• Canvas Resources & Overview for Students

Contact Tech 1

• How to Contact Tech for Help

Genesis 5

• Student Check-in Issues with Genesis
• Can't read IEP in Genesis
• Genesis Parent Portal Users Manual v4.0
• Genesis: Insecure Browser Message
• Getting your QR Code for Genesis

Google Authenticator - Installing & Transferring to New Phone 2

• Installing Google Authenticator
• Transfer Authenticator Codes to a new Device

Google Drive 1

• Copying Files from Computer or Network to Google Drive

Google Meet & New Macbooks 2022 1

• Google Chrome Mic/Camera Permissions & New Macbooks

Google Transfer & Takeout 2

• Google Transfer
• Determine Size of School Google Data

Scan to Google Drive 1

• Scan to Google Drive

Chrome Browser 3

• Make Gmail the default email app when you click email links in Chrome Browser
• Turn Off Ad Blocker for an Individual Site
• Clearing Browsing Data in Chrome

iPad 4

• Change default image from HEIC to JPG
• Charging the Apple Pencil & checking the charge status
• Use AirPlay to stream video or mirror the screen of your iPad
• Use an iPad as a second display for a Mac

Microsoft Office 2

• Activating Microsoft 365 / Office 365
• Unable to save Word docs on Macbooks

Mealorders 2

• Staff Lunch Setup & Pre-Ordering Instructions
• Students: Mealorders Lunch Program

My School Bucks 1

• My School Bucks - Instructions

BYOD WiFi Network 2

• Connect Android to PVRHSD-BYOD
• Connect iOS to PVRHSD-BYOD

Change Passwords 1

• Change Your Pascack Password

Guest WiFi Access Procedure 1

• Guest WiFi Access Procedure

System Status Index 0

2022 Macbook Troubleshooting 1

• Continuous "StartUp Helper" Pop-up Message

Macbook How-To 1

• Properly Restart your Macbook

Links to Solution Articles 2

• Can't save Microsoft Office documents using new Macbooks
• Google Meet permissions & new Macbooks

Chargers, Charger Cables & Plastic Covers 2

• Removal of Protective Laptop Covers
• Replacement Chargers & Charger Cables

Using ParentSquare 1

• Send a Welcome Post with ParentSquare

Learning ParentSquare 1

• ParentSquare Learning Resources

Mac Devices & Main Printer 1

• Turn Off Main Printer Duplex Printing on Mac

Windows Devices & Main Printer 1

• Install Main Printers on Windows

Fax or Email from Copier 1

• Fax or Email Documents From a Copier

Print Previously-Printed Jobs 0

Scan to Desktop - Windows Only 1

• Scan to Desktop Folder - Windows Only

Scan to Google Drive 1

• Scan to Google Drive

Uniflow Troubleshooting 0

TestNav / StartStrong / NJGPA 1

• TestNav / NJGPA Common Tech Issues (and how to prevent them)

Bluebook - SAT 1

• Bluebook - Prep Your Laptop for the PSAT / SAT

Website Unblock Request Form 1

• Website / App Unblock Request Form

Swank 2

• How do I use Swank?
• Swank Rollout email Q&A